Unicorn Centre receives Matrix Standard – first for RDA

RDA’s Unicorn Centre, based at Hemlington near Middlesbrough, has been accredited with the nationally recognised quality mark for organisations which provide support to individuals to make learning and work more accessible – the matrix Standard.

The Centre gained accreditation to the matrix Standard for its provision of learning to young people and adults through its sub-contract with Middlesbrough College. The accreditation also was awarded for the Centre’s Supported Volunteer Programme, and the delivery of riding and therapy services to young people and adults with learning difficulties and/or disabilities.

The Unicorn Centre also has 60 volunteers each week, some of which are supported through its multi-award winning Supported Volunteer Programme and it wanted to ensure that these, along with the learners and riders, and the Centre’s 12 members of staff, were receiving the best information, advice and guidance possible. The charity decided that the matrix Standard, amongst other things, would help it to achieve continuous improvement.

The Unicorn Centre, a registered charity which opened in 1998, is a purpose built riding for the disabled facility which offers riding therapy and learning and training opportunities for almost 200 disabled adults and children from the Tees Valley area each week.

Centre Manager Claire Pitt, who is described along with the Centre’s Trustees in the report as effective, supportive and visionary, said, “Achieving the matrix Standard has been tremendously challenging, but it has enabled the Centre to focus on its strengths and how to continually deliver a first class service to all its users.”

She continued, “I hope that this national acclamation of service delivery to the highest standards will be recognised by organisations and grant funders, and consequently benefit the Centre in the future. Competition for funding is so great, that an accreditation such as this is needed to ensure we stand out tall above the others.”

David Allan, Managing Director at emqc Ltd said of the charity’s achievement:

“This matrix Accreditation is another example of how the matrix Standard is proving effective for all types of organisations, helping them to provide a more professional service offering and to strive to be the best in their sector.”

Any other organisations that would like to know more about how the matrix Standard might be able to help, can find out more by contacting them on 0845 304 8600.

For further information about the Unicorn Centre, please contact the Centre Manager, Claire Pitt on 01642 576222. 

Page Last Updated: May 5, 2015